We need to talk about Accessibility on Chatbots

What happens when a blind person wants to use your chatbot? This idea started after I did a research on UX for autonomous cars or self-driving cars. I did some interviews with 4 people, one of them being blind. I was really surprised to know that she can fully take care of herself and go aroundContinueContinue reading “We need to talk about Accessibility on Chatbots”