Christopher Carfi works for Cerado in California, who run the Haystack social networking service and writes The Social Customer Manifesto blog.
In this show, Mike and I talk to Chris about what is a social customer, what is a haystack and lotsa other goodness like how can women with long fingernails use the iPhone’s touch screen!
Yet another show from my latest concept of speaking to people I read in my blogroll and trying to deepen the conversation and connection.
Dave
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